Privacy Policy

Athletes' Edge Physical Therapy ("we," "us," or "our") is committed to protecting the privacy of individuals who visit our website and use our services. This Privacy Policy explains how we collect, use, and protect your information.

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Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, mailing address, and other identifying details you provide when contacting us or submitting forms on our website.

Health-Related Information: Information you voluntarily provide related to your physical condition, injury history, movement limitations, or treatment needs in connection with scheduling or receiving care.

Technical Information: IP address, browser type, device information, and pages visited, collected automatically when you use our website.

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How Information Is Used

We use the information we collect to:

  • Schedule and confirm appointments, including free consultations
  • Communicate with you regarding your care, recovery plan, and progress
  • Process billing and administrative requests
  • Improve the functionality and content of our website
  • Comply with applicable laws and regulations

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and help us understand how visitors interact with our site.

What Are Cookies: Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and understand site usage patterns.

Types of Cookies We Use:

  • Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors navigate our site so we can improve performance and content. We may use tools such as Google Analytics for this purpose.
  • Functional Cookies: Allow the website to remember choices you make to provide a more personalized experience.

Your Cookie Choices: Most web browsers allow you to control cookies through their settings. You may choose to disable cookies; however, doing so may affect the functionality of certain parts of our website.

We do not use cookies to track your activity across third-party websites or serve targeted advertising.

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Text Messaging & Mobile Data Compliance

SMS Program Description

Athletes' Edge Physical Therapy uses SMS text messaging for care coordination purposes only. This includes appointment reminders, administrative communications, and billing-related messages. We do not send marketing or promotional text messages.

Opt-In

You may consent to receive text messages from Athletes' Edge Physical Therapy by checking the designated consent box on our website contact or intake form. Consent to receive text messages is not a condition of receiving care or services.

Opt-Out

Reply STOP to opt out. Reply HELP for help.

Message Frequency

Message frequency may vary.

Carrier Disclaimer

Message and data rates may apply. Athletes' Edge Physical Therapy is not responsible for any charges applied by your mobile carrier.

Age Restriction

You must be at least 18 years of age to consent to receive SMS communications from Athletes' Edge Physical Therapy.

Required Compliance Statement

All categories above exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

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Information Sharing

Athletes' Edge Physical Therapy does not sell, rent, or trade your personal information to third parties. We do not share mobile information or SMS consent data for marketing purposes.

We may share information only in the following limited circumstances:

  • With service providers who assist in operating our website or delivering services, under confidentiality agreements
  • As required by law, court order, or applicable regulatory authority
  • To protect the rights, safety, or property of Athletes' Edge Physical Therapy, our clients, or the public

All information is handled in accordance with applicable federal and state healthcare privacy laws.

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Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information, subject to legal retention requirements
  • Withdraw consent for SMS communications at any time by replying STOP

To exercise any of these rights, contact us using the information provided at the end of this document.

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Data Security

We implement reasonable administrative, technical, and physical safeguards to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

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Terms & Conditions of Use

These Terms & Conditions govern your use of the Athletes' Edge Physical Therapy website located at athletesedgephysicaltherapy.com. By accessing or using our website, you agree to be bound by these terms. If you do not agree, please do not use this website.

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Use Restrictions

You agree not to:

  • Use this website for any unlawful purpose
  • Attempt to gain unauthorized access to any portion of the website or its related systems
  • Reproduce, duplicate, or exploit any portion of the website without our express written permission
  • Transmit any harmful, offensive, or disruptive content through the website

Intellectual Property

All content on this website, including text, images, graphics, and logos, is the property of Athletes' Edge Physical Therapy or its content suppliers and is protected by applicable intellectual property laws. Unauthorized use is prohibited.

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Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. Athletes' Edge Physical Therapy does not control, endorse, or assume responsibility for the content or privacy practices of any third-party sites. We encourage you to review the privacy policies of any external sites you visit.

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Termination

We reserve the right to restrict or terminate your access to our website at any time, without notice, for conduct that we determine violates these Terms & Conditions or is otherwise harmful to Athletes' Edge Physical Therapy, its clients, or third parties.

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Governing Law

These Terms & Conditions and Privacy Policy are governed by the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under or related to these terms shall be subject to the exclusive jurisdiction of the courts located in Texas.

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Changes to Terms

Athletes' Edge Physical Therapy reserves the right to update or modify this Privacy Policy and Terms & Conditions at any time. Changes will be effective upon posting to our website with a revised effective date. We encourage you to review this page periodically.

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Contact Information

Athletes' Edge Physical Therapy4611 Bee Caves Rd, Suite 200Austin, TX 78746Phone: (512) 481-2777Email: info@athletesedgept.comWebsite: athletesedgephysicaltherapy.comBusiness Hours:Monday: 7:00 AM – 6:30 PM CSTTuesday: 7:00 AM – 7:00 PM CSTWednesday: 6:30 AM – 6:30 PM CSTThursday: 6:30 AM – 6:30 PM CSTFriday: 6:30 AM – 5:00 PM CSTSaturday: ClosedSunday: Closed

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